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• Letter to claim damages for misrepresented goods or services

  Use this letter to get a refund or claim damages for goods or services which were misrepresented to you at the time of sale

• Letter to end contract due to poor work and 'lost faith'

  Use this letter if you want to cancel a contract with a trader due to poor work and 'lost faith'.

• Consumer template letters

  View our consumer template letters. We have a range of letter templates available for consumer issues, from faulty goods to credit agreements

• Get emotional support if you’ve been scammed

  Find out where you can get emotional or financial support if you've been scammed

• Choosing a personal pension

  Find out about who provides personal pensions and things to look out for when choosing one

• How much pension you'll need

  Advice on planning for financial commitments in retirement and saving for a pension

• Preparing your finances for retirement

  When you can start getting your pension, checklist of things to do leading up to your retirement, getting help with Pension Wise, and what to do if you've lost track of a pension

• Pensions - income drawdown

  What income drawdown (pension withdrawal) means, how it works and who it's suitable