Search

• Paying for water without a meter

  How you are charged for your water if you don’t have a water meter and what to do if you have a query about your charge

• Vehicle insurance – making a claim if your car or its contents are stolen

  What to do if your car is stolen or something’s taken from your car you may want to make a claim on your motor insurance

• Q6 - communicating (speaking, writing and typing)

  Help to fill in Q6: communicating (speaking, writing and typing) for your ESA application. Find out what this means and how to correctly complete the question

• Personal Independence Payment

  Information on eligibility for claiming Personal Independence Payment (PIP), how to fill in the claim form and how to challenge a decision

• If you want to end your private tenancy

  Check what steps you need to take to end your tenancy agreement. Check what will happen if you leave without giving notice

• Check how much redundancy pay you can get

  Find out if you can get redundancy pay, and check what contractual or statutory redundancy payments you'll get

• Check if you're entitled to paid holidays

  Find out if you’re entitled to paid holiday and how much you should get - including if you’re in a new job or when you leave a job

• Prepare for a power cut

  Check how to prepare for a planned power cut caused by engineering work or an unplanned power cut which could be caused by a storm or severe weather

• Complaining about your private landlord

  Find out how to complain about your landlord if they’re not doing what they should and know when you can take court action

• Making a small claim

  Find out what to do before you start a small claim, how to start one and what it involves