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• If you’re having problems with your smart meter

  Check what to do if you think your smart meter isn't working properly or your energy supplier isn't getting your readings

• Grievance meetings

  Overview and content list for grievance meetings. Find out more about dealing with grievances at work, complaining about a problem and how to write a letter.

• Claiming compensation from Royal Mail

  Check how to claim compensation for lost, damaged or delayed post and parcels. Check how much you should get and how much time you have to make a claim

• Contact us about a Universal Credit application

  Get help making a new claim for Universal Credit, from the making the application through to getting your first correct payment

• Making sure your flat is fire safe

  Find out how to make sure your home is fire safe, and who is responsible for fire safety

• Pregnancy and maternity discrimination

  Check if you've been discriminated against because you're pregnant, breastfeeding or gave birth. Check if it counts as pregnancy and maternity discrimination

• Get your home connected to a gas or electricity supply

  How to get your home connected to gas and electricity, how much a new connection costs, what to do if your connection request is refused, choosing a supplier

• Problems getting to or topping up your prepayment meter

  What you can do if you can't get to your prepayment meter, can't top it up, or can't use