Search

• Prepare for a power cut

  Check how to prepare for a planned power cut caused by engineering work or an unplanned power cut which could be caused by a storm or severe weather

• Challenge your redundancy

  Check if you have a good reason to challenge your redundancy. Find out how to negotiate with your employer, get mediation, and take legal action

• If you've been refused a Blue Badge

  If you’ve been refused a Blue Badge, you can ask for the decision to be reviewed by the council. Find out how to appeal your application

• If you're not offered housing after a homeless application

  Check how you can find somewhere to live and stay tonight, for example a night shelter or hostel. Check your options for finding long-term accommodation

• Check if the Benefit Cap will affect your Housing Benefit

  Check how much the benefit cap is and whether it will affect your housing benefit. The cap is a limit to the total amount of money you can get

• You've been told your flat is fire safe but disagree

  Find out what to do if your landlord won't take steps to address fire safety in your flat

• The council says you've had a Housing Benefit overpayment

  Check if you’ve actually been overpaid Housing Benefit and find out how to challenge a overpayment

• If you report child abuse to the police

  The responsibilities of the police and their powers to take action if they're involved in investigating a case of child abuse

• What to do if your mobile phone is lost or stolen

  Find out what to do if your mobile phone is lost or stolen. You should report it to your network provider, and if it was stolen report it to the police

• Your energy supplier has put its prices up

  When your supplier is allowed to raise their prices, notice they should give you, what to do to avoid price rises