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Collecting information about your debts
Collect information about your debts and check how to contact your creditor
Stop your eviction from going to court
Check if the council or housing association is treating you fairly. Check if you can do anything to stop them taking you to court
If your employer says you owe them money
When you leave a job, your employer can only ask you to pay back money if it’s for something you’ve specifically agreed to in writing. Find out more
Get airline compensation for lost or delayed luggage
What to do if an airline loses your luggage, or it’s delayed - claiming on your travel insurance and getting compensation from the airline
Face-to-face assessment
This page is about how to fill in the face-to-face assessment section of your form. Find out how to fill in the form and arrange your assessment
You think you're being accused of benefit fraud
What to do if you’re worried you’re being investigated for benefit fraud
Home credit (Doorstep loans)
Information about what home credit is, checking whether a home credit lender is licensed and how to compare home credit loans products
Getting your housing plan from the council
Check when the council will give you a housing plan. Check how it can prevent you becoming homeless or help you find a new home