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• Insurance claims

  Overview and content list for insurance claims. Read our advice about making a claim on your insurance and when an insurer approaches you to settle a claim.

• Get housing help if you’re leaving or have left the armed forces

  Check what housing help you can get if you’re leaving the armed forces or you’re a veteran. Check which organisations can offer support

• Getting vehicle insurance

  Types of vehicle insurance and what to think about when choosing a policy

• If there's a leak from a neighbouring flat

  When a landlord is responsible for repairing water damage caused by leaks or floods from a neighbouring property, repeated leaks, and what you can do about damaged belongings

• Discrimination because of religion or belief

  Taking action about discrimination on the grounds of religion or belief, explaining when it is unlawful or not unlawful and organisations which can help

• Critical illness insurance

  Information on critical illness insurance, what it covers, factors to consider before taking out critical illness insurance and how to buy an insurance policy

• Resigning from your job

  Check your options before you decide to resign. Check the best way to resign

• Pawnbrokers

  Information about what a pawnbroker is and what happens if you are unable to repay your loan, lose your ticket or do not collect the goods

• Offsetting rent arrears because repairs haven't been done

  How rent arrears for social housing tenants can be offset against the damages for not making repairs if your landlord is taking possession proceedings against you because of rent arrears

• Applying for pre-settled and settled status

  Find out how to apply to the EU Settlement Scheme for settled or pre-settled status to stay in the UK after Brexit. Get help with your application. What to do if you’re having problems finishing your application