Search

• Your energy supplier has put its prices up

  When your supplier is allowed to raise their prices, notice they should give you, what to do to avoid price rises

• Misled by a debt management plan provider

  How to complain about a debt management plan provider if they have misled you in their marketing, advertising or promotion, or made other misleading claims.

• Check if you can complain about mis-sold PPI

  Find out if you’ve had payment protection insurance (PPI) and if you can get your money back - it might have been added without telling you

• Letter to warn trader about court action for faulty goods

  Use this letter template to warn a trader that you're thinking of taking court action to sort out a problem with faulty goods

• Letter to complain about faulty goods bought from a company

  Letter to complain about faulty goods and ask for a repair, replacement or refund.

• Letter to complain about faulty goods bought on hire purchase

  Letter to the credit provider about a problem with goods bought on hire purchase.

• Telling delivery companies about your delivery or collection needs

  Check how you can set your accessibility needs for parcels delivered to your home, locker, shop or collection point

• Check the time limits for taking legal action about discrimination

  Information about acting within time limits, if you want to take legal action about discrimination and how to work out how the time limit applies to your case.