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• Your right to respect for private and family life

  Explains how the right to respect for your family and private life is protected by article 8 of the Human Rights Act 1998 and when a public authority may be breach the article

• If a company stops trading or goes out of business

  Claim money owed to you when a trader goes out of business, including checking whether they’ve gone out of business

• Stopping bailiffs taking your vehicle

  Check how to stop bailiffs taking your vehicle and get it back if it's been clamped

• Working on bank holidays

  Find out if you have to work on bank holidays, how it affects your annual leave and what to do if you have a problem

• Information landlords ask for when you start renting

  Check what information you might need to start renting from a private landlord. Check how to prove you have the ‘right to rent’ in the UK

• Get airline compensation for lost or delayed luggage

  What to do if an airline loses your luggage, or it’s delayed - claiming on your travel insurance and getting compensation from the airline

• Negotiating your debt with bailiffs

  Find out how you can negotiate your debt with bailiffs - including working out your what you can afford and making a payment arrangement

• The rules about making a court claim

  The Civil Procedure Rules and the Practice Direction on pre-action conduct are outlines. These must be followed if you take your consumer case to court

• Plastic cards

  Introductory information about the various types of plastic cards available, covering credit cards, store cards and charge cards, and prepayment cards

• Check if you’ve experienced a hate crime or hate incident

  Check what a hate crime or hate incident is, and how to know if what you’ve experienced counts as a hate crime or hate incident