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• Preparing for your JSA interview

  Help with getting ready for your JSA interview and discussing your jobseeker's agreement.

• Check if a change affects your SMI

  Find out if a change you report about your benefits also affects your support for mortgage interest (SMI).

• Appealing a parking ticket

  How to appeal a parking charge notice, penalty charge notice or fixed penalty notice in England and Wales

• Complaining about the Child Maintenance Service

  Find out what you can do if you want to make a complaint about the way the CMS has dealt with you

• Illness insurance

  Types of illness insurance available, some of the benefits they provide and what you need to think about before taking out one of these types of policy

• Check how much a call will cost

  How much you might have to pay for calls that are outside of your free calls or minutes.

• Cost of an administration order

  Tells you how much an administration order will cost, how and when to pay and explains attachment of earnings orders.

• Payday loans

  How payday loans work, including continuous payment authority, stopping payments, extending the loan and alternatives to payday loans