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• Letter to end contract due to poor work and 'lost faith'

  Use this letter if you want to cancel a contract with a trader due to poor work and 'lost faith

• Forgotten a debt - DROs

  Explains what to do if you realise you had forgotten to include a debt in your debt relief order application

• How credit cards work

  Information about what credit cards are, how they work, credit limits, interest-free periods and statements

• If your clothes have been lost or damaged by a dry cleaner

  Your legal rights if your clothes are lost or damaged, how to make a complaint, how to take your complaint further if you're unhappy with their response

• What to do if you're being intimidated

  Sut i gael cymorth os yw rhywun yn ceisio eich dychryn i beidio â rhoi tystiolaeth

• Letter to complain about faulty goods supplied with a service

  Letter to complain to trader about faulty goods they supplied with a service

• Complain about a debt management company

  Find out how to complain about a debt management company, if you're not happy with their service

• Being laid off or put on short-time working

  Know your rights to pay, the importance of your contract, and when you can claim redundancy instead of lay off or short-time working

• Challenging a DLA decision - mandatory reconsideration

  You can challenge a decision on the DLA claim you made for your child. The first step is to ask DWP to review their decision - this is called ‘mandatory reconsideration

• If you're worried about someone's gambling

  Get help to deal with someone else's gambling - including emotional support and advice on how to protect your money and belongings