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• If you're being evicted because you asked for repairs

  Find out what you can do if you're being evicted because you asked for repairs and make sure you know how to get help to challenge the eviction

• Buildings insurance

  What buildings insurance usually covers, how to choose a policy and how to make a claim

• Housing Benefit

  Check if you can get Housing Benefit, and what to do if you have any problems.

• Maternity pay - what you're entitled to

  Find out whether you're entitled to statutory maternity pay, contractual maternity pay or Maternity Allowance

• Employment and Support Allowance (ESA)

  Check if you can claim Employment and Support Allowance and how to deal with problems.

• Letter to complain about a delay to a service

  Letter to complain to a trader about delays in starting or finishing a service

• Check who's taken over your energy supply

  If your energy supplier has gone bust, check which company has taken over your energy supply

• Letter to complain about non-delivery of goods

  Use this letter to 'make time of the essence' when an item you've ordered hasn't been delivered