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• Get a better energy deal

  Information about getting a better energy deal. Find out about switching supplier, choosing your tariff and comparing suppliers customer service

• Before you claim DLA

  Information for before you claim DLA. Check if you can get DLA for your child and how much you could be eligible for. Find out more

• Before you go to the tribunal

  Information before you go to employment tribunal. Get advice if you're thinking of making a claim and what you may be able to get from

• University accommodation

  University accommodation Student housing - living in halls Student housing - rights and responsibilities in halls Student housing - standards in halls Student housing - your behaviour in halls Student

• Before you claim JSA

  Information for before you claim JSA. Read our advice to check if you can get 'new style' JSA and how you can claim. Find out more

• Pension Credit appeals

  Overview and content list for pension credit appeals. Get help If the Pension Service says you've had a pension credit overpayment and challenging a decision

• Help with your JSA claim

  Get help with your JSA claim. Information about preparing for your interview, if a change affects your claim, if you can't keep your agreement and more

• Problems with delivery

  Template letters for consumers if you have problems with delivery. Use our template letters to write if you're having a problem with a delivery service

• Tax credit overpayments

  Tax credit overpayments If HMRC says you’ve had a tax credits overpayment Paying back a working or child tax credits overpayment Disputing paying back a working or child tax credits overpayment

• Getting a debt relief order

  Overview and content list for getting a debt relief order. Read our advice about how to get a debt relief order and if your order application is refused