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• Letter to complain about the poor standard of a service

  Letter to complain to a trader if you're not happy with the quality of their work

• Check if your immigration status lets you get benefits and help with housing

  Check if you’re allowed to claim public funds. Check what counts as public funds, and what else you might be able to claim

• Check what fees bailiffs can charge

  Find out what fees bailiffs can charge and how to complain if you disagree with the fees

• Preparing for your PIP assessment

  Information to help you prepare for your Personal Independence Payment (PIP) assessment interview

• If your employer wants to dismiss you because of long term sickness

  Check if your employer can dismiss you and what processes they need to follow

• Court orders to protect children

  Check the different types of court order social services can apply for if they think your child is at risk

• Cold called by a debt management plan provider

  How to complain if you are cold-called by a debt management company - uninvited contact by phone, text, email or in person at your door

• Letter to complain to a trader about poor quality work agreed before 1 October 2015

  Letter to ask a contractor to fix a problem with building work, decorating or home improvements - if you gave the go-ahead before 1 October 2015.