Search

• If you think your ESA decision is wrong - mandatory reconsideration

  How to challenge a decision about your ESA, what is mandatory reconsideration, what to put in your letter, what to do if you miss the deadline, how to appeal

• Credit cards

  Overview and content list for credit cards. Get help if you're struggling to pay your card, how they work, choosing a supplier and understanding the costs.

• Health and Care Worker visas

  Information about health and care worker visas. Get help if you're having problems with work or if you lose your job while on a health and care worker visa.

• After you get refugee status

  Finding new housing and applying for benefits after you get refugee status

• Switch energy supplier or tariff

  Check how to switch your energy supplier or tariff to try and save money on your gas or electricity bill. Check your new tariff will work with your current meter.

• Disciplinary meetings

  Overview and content list for disciplinary meetings at work. Get help dealing with disciplinary action at work and information about the process.

• If you've been refused reasonable adjustments

  If you didn't get the adjustments you need, check if you've experienced a type of discrimination called ‘failure to make reasonable adjustments

• Credit Union loans

  Information about credit unions, how credit union loans work and how to find a local provider.

• What you'll need to do on Universal Credit

  Find out what you'll need to do on Universal Credit. Get information about if a change affects your claim and how the new earing rules could impact your claim

• Staying in your council home when someone dies

  Check if you can take over a council or housing association tenancy. Check what happens if you can’t take over the tenancy