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• Dealing with Council Tax arrears

  What happens when you miss a council tax payment, and how to negotiate with your council to pay what you owe in smaller amounts

• Hire purchase and conditional sale

  Information about how hire purchase and conditional sale agreements work, the right to end a hire purchase agreement and what happens if the buyer is unable to pay

• Reporting a change while you're on ESA

  What changes of circumstance to tell the DWP about while you're getting ESA, how to contact the DWP about the changes

• Your child arrangements aren't working

  Getting help and going to court if your child arrangements aren't working

• Pregnancy and maternity discrimination

  Check if you've been discriminated against because you're pregnant, breastfeeding or gave birth. Check if it counts as pregnancy and maternity discrimination

• Check if a change affects your Pension Credit

  Find out what changes of circumstances you have to report to make sure you get the right amount of Pension Credit

• Contact us about a Universal Credit application

  Get help making a new claim for Universal Credit, from the making the application through to getting your first correct payment

• Deciding what to do about housing discrimination

  Find out what you can do to solve your problem and get everything ready before you take action