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  • Preparing your finances for retirement

    When you can start getting your pension, checklist of things to do leading up to your retirement, getting help with Pension Wise, and what to do if you've lost track of a pension

  • Mortgages and secured loans

    Information about mortgages and secured loans, including Islamic mortgages. Also covers credit brokers and the charges made for their services

  • Loan sharks

    Information about illegal lending, how to check if a lender is properly licensed and what to do if you owe money to a loan shark

  • Payday loans

    Overview and content list for payday loans. Read our advice about payday loans, including reasons to complain about your lender and making a complaint

  • Student loans

    Information about student loans and Career Development Loan, who can apply, how to apply and sources of further information

  • How credit cards work

    Information about what credit cards are, how they work, credit limits, interest-free periods and statements

  • Payday loans - making a complaint

    How to complain to a payday loan lender, the Financial Ombudsman Service or a trade association about a payday lender that has not followed the Good Practice Customer Charter and the Financial Conduct Authority (FCA) rules

  • Offer to non-priority creditor - letter

    Letter for when you have some money available to offer your non-priority creditors