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• Plastic cards

  Introductory information about the various types of plastic cards available, covering credit cards, store cards and charge cards, and prepayment cards

• Complaints about banks and building societies

  How to make a complaint about your bank or building society and the standard of service

• Pensions - income drawdown

  What income drawdown (pension withdrawal) means, how it works and who it's suitable

• Mail order catalogues

  Information about buying things from a catalogue and being an agent for a catalogue company

• Credit brokers

  Overview and content list for credit brokers. Read our advice about credit brokers, including taking action over a credit broker

• Preparing your finances for retirement

  When you can start getting your pension, checklist of things to do leading up to your retirement, getting help with Pension Wise, and what to do if you've lost track of a pension

• Loan sharks

  Information about illegal lending, how to check if a lender is properly licensed and what to do if you owe money to a loan shark

• Mortgages and secured loans

  Information about mortgages and secured loans, including Islamic mortgages. Also covers credit brokers and the charges made for their services