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• Loan sharks

  Information about illegal lending, how to check if a lender is properly licensed and what to do if you owe money to a loan shark

• Student loans

  Information about student loans and Career Development Loan, who can apply, how to apply and sources of further information

• Credit brokers

  Overview and content list for credit brokers. Read our advice about credit brokers, including taking action over a credit broker

• Mail order catalogues

  Information about buying things from a catalogue and being an agent for a catalogue company

• Preparing your finances for retirement

  When you can start getting your pension, checklist of things to do leading up to your retirement, getting help with Pension Wise, and what to do if you've lost track of a pension

• Stopping a future payment on your debit or credit card

  Information about your rights to stop a future credit or debit card payment, by phone, email or letter, and how to get your money back if money is taken from you account against your wishes

• Payday loans - making a complaint

  How to complain to a payday loan lender, the Financial Ombudsman Service or a trade association about a payday lender that has not followed the Good Practice Customer Charter and the Financial Conduct Authority (FCA) rules

• How credit cards work

  Information about what credit cards are, how they work, credit limits, interest-free periods and statements