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Getting your broken boiler repaired or replaced
Check whether you need to get your broken boiler repaired or replaced. Check if you can fix the problem yourself or what financial help is available for a new boiler
Payday loans - making a complaint
How to complain to a payday loan lender, the Financial Ombudsman Service or a trade association about a payday lender that has not followed the Good Practice Customer Charter and the Financial Conduct Authority (FCA) rules
Mortgages and secured loans
Information about mortgages and secured loans, including Islamic mortgages. Also covers credit brokers and the charges made for their services.
Fill in the ESA capability for work form
Detailed information on how to fill in your WCA50 claim form, including advice for each question
If your local council discriminates against you
Check what you can do if you’ve been discriminated against by a public authority - including if you need to take your local council to court
Selling your property to help pay off your mortgage debts
Check what to think about before selling your property and what to do if you won’t make enough money to pay back your debts
If you're worried about someone's gambling
Get help to deal with someone else's gambling - including emotional support and advice on how to protect your money and belongings
Check if a financial service has followed the rules
Check what rules financial services need to follow, including banks, mortgage lenders and creditors, and how you can complain