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• If there's a child protection plan for your child

  Explains what a child protection plan is, why it might be put in place to protect a child, what it covers, reviews and when it may end

• Challenging a Pension Credit decision - mandatory reconsideration

  How to challenge a Pension Credit decision and apply for mandatory reconsideration

• If your employer wants to dismiss you because of long term sickness

  Check if your employer can dismiss you and what processes they need to follow

• Check what bailiffs can take

  Check what bailiffs can take and stop them taking things they shouldn’t

• Contact the consumer service

  Contacting Citizens Advice consumer service by phone or on-line if you need further help with a consumer problem

• Domestic violence and abuse - getting help

  Organisations which give information and advice all aspects of domestic violence and abuse, rape and sexual assault

• Stop your energy supplier moving you to prepayment

  If you owe money to your energy supplier, they might want to install a prepayment meter. Here are the situations where you can stop them doing

• If your employer says you can't work for a competitor

  Find out what you can do if your employer tries to stop you starting a new job, and check if you’re affected by restrictions in your contract

• Check if an IVA is right for you

  Check these steps to help you decide if an individual voluntary arrangement (IVA) is the best way to deal with your debt problems

• Letter to complain to the council if your landlord hasn’t done repairs

  Letter from a private rented tenant to the local authority about the landlord's failure to make repairs