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• Event tickets

  Event tickets Buying event tickets safely online Complaining about an event Getting a refund on an event ticket Illegal ticketing websites

• Right to reside in the UK

  Right to reside in the UK Check you have the ‘right to reside’ for housing

• Discrimination

  Discrimination Discrimination in housing

• Building safety

  Building safety If the structure of the building you live in isn’t safe

• Make a complaint

  Get help making a complaint about your energy supplier. Find out more about contacting your supplier about a problem and complaining to the energy ombudsman

• Parking tickets

  Get help and information about how to appeal a parking ticket and what you need to do to stop being chased because of one

• Borrowing money

  Overview and content list for borrowing money. Read our advice including types of borrowing, getting the best deal and some tips for lending money

• Faulty goods

  Consumer template letters for faulty goods. Use our template letters if you need to write about an issue with faulty goods to a supplier