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• Mail order catalogues

  Information about buying things from a catalogue and being an agent for a catalogue company

• Paying back a working or child tax credits overpayment

  Change how quickly you repay a tax credits overpayment, and find out about other ways to pay

• Check if you can complain about mis-sold PPI

  Find out if you’ve had payment protection insurance (PPI) and if you can get your money back - it might have been added without telling you

• Claiming Universal Credit

  Get help and advice on claiming universal credit. We offer help with applying, reapplying, going for your interview and how to get an advanced payment

• Mortgage problems

  Check what help is available if you’re struggling with your mortgage payments, and what to do if your mortgage lender wants to evict you

• Problems with your energy bill

  Information about problems with your energy bills. Check if you're responsible for paying, if you haven't had an accurate bill and if the price increased

• Do you need to pay for a debt management plan?

  Advantages and disadvantages of choosing a fee-charging debt management plan provider over on that offers a free service

• Extra benefits and help you can get while on DLA

  If you get DLA for your child, you might be able to get extra money from other benefits, a blue badge or a reduction in road tax bills

• What happens when a debt relief order is made?

  Explains what happens once a debt relief order has been made and your responsibility to report a change of circumstances, or information you forgot to include in the original application

• Consumer

  Get advice on your consumer rights, including complaints and trading standards