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How bailiffs should treat you if you're vulnerable
Find out how bailiffs should treat you if you’re ‘vulnerable’ - including if you’re disabled, if you have a mental health problem or if you have young children
If you’re having problems with your smart meter
Check what to do if you think your smart meter isn't working properly or your energy supplier isn't getting your readings
Check if your landlord can increase your rent
Find out how to deal with a rent increase, find out how to negotiate to get a lower rent and check how you can challenge your rent increase
Dividing up money and belongings when you separate
If you and your partner separate, you need to decide how to divide your home and your pension. You also need to divide possessions and money in bank accounts
How much PIP you can get and for how long
Check the different rates of Personal Independence Payment (PIP), how long you can get it for and how often it is paid
Harassment by creditors
How creditors are supposed to behave when they are trying to recover their money, what kind of behaviour is not acceptable and how to tell if you are being harassed
Get compensation if you have a power cut
How to claim compensation if your gas or electricity supply is interrupted, when you're entitled to compensation, how much you'll get
The council says you've had a Housing Benefit overpayment
Check if you’ve been overpaid Housing Benefit and find out how to challenge an overpayment.