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• Check who's taken over your energy supply

  If your energy supplier has gone bust, check which company has taken over your energy supply

• Young people and family

  Rights of children and young people on family matters including adoption, getting married and the rights of parents under 16

• Letter to complain to a trader about poor quality work

  Letter to ask a contractor to fix a problem with building work, decorating or home improvements

• Letter to 'make time of the essence': services

  Use this letter to give a trader a final deadline when they're taking too long to start or finish a job

• Letter to complain to a phone company about cashback

  Use this letter to complain to a phone company that hasn't given you the cashback they promised

• Letter to cancel a contract that's been breached

  Use this letter to cancel a contract if an essential part of it has not been fulfilled

• Debt solutions

  Options that exist to help debt problems. Includes bankruptcy, debt relief orders, debt management plans, administration orders, debt consolidation and IVA's

• If your visa application is delayed

  How to find out what is happening to your visa, if it is delayed and you are waiting for a decision