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Maternity pay - what you're entitled to
Find out whether you're entitled to statutory maternity pay, contractual maternity pay or Maternity Allowance
Check if you can get your money back after a scam
Find out when you're likely to get a refund following a scam, and how to claim
Check what compensation you can get for unfair dismissal
Find out how to work out your basic and compensatory awards, when your compensation could be increased or decreased, if you need to repay any welfare benefits
Mail order catalogues
Information about buying things from a catalogue and being an agent for a catalogue company
Letter to claim damages for misrepresented goods or services
Use this letter to get a refund or claim damages for goods or services which were misrepresented to you at the time of sale
Getting a smart meter installed
What smart meters are, when you can get one installed, whether you can refuse a smart meter, smart meter specifications and how to save money with a smart meter
Buying a home
Get information on the process of buying a house. Check how to get a mortgage, how to make an offer and what to consider if you’re buying with others
Interruptions to your water supply
Your rights when your water supply is interrupted for repairs or because of an emergency such as burst main pipe and what you can do when things go wrong