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• Check your employment status

  Find out what your employment status is so you can understand how it affects your rights

• Getting your broken boiler repaired or replaced

  Check whether you need to get your broken boiler repaired or replaced. Check if you can fix the problem yourself or what financial help is available for a new boiler

• How lenders decide whether to give you credit

  Information on credit scoring, credit rating, credit reference agencies and how they decide whether or not to give you credit

• What is an administration order

  Explains what an administration order is, how to apply, how repayments work, whether part of your debt can be written off and what happens afterwards.

• Q17 - behaving appropriately

  Help to fill in Q17: behaving appropriately for your ESA application. Find out what this means and how to correctly complete the question

• Q13 - starting and finishing tasks

  Help to fill in Q13: starting and finishing tasks for your ESA application. Find out what this means and how to correctly complete the question

• If you can't take your holiday because you're ill

  Find out what you can do if you’re sick before on on a holiday, if you can postpone your holiday and when you can take it, including in the following year

• Check what bailiffs can take

  Check what bailiffs can take and stop them taking things they shouldn’t