Search

• Payment of benefits and tax credits

  Check how benefits and tax credits are paid - usually by direct credit transfer into bank, building society or Post Office card accounts. Find out about the Payment Exception Service if you can't use an account.

• Discharge from bankruptcy

  Explains when and how you are discharged from bankruptcy, and what happens to your debts and belongings of value afterwards

• Check your housing status if you rent from a private landlord

  Check what type of tenancy or other housing status you have if you rent from a private landlord. The rules depend on the date your tenancy started

• Water

  Information about consumer issues relating to water. Get help paying for your water bill, interruptions to your supply and how you can complain.

• Buildings insurance

  What buildings insurance usually covers, how to choose a policy and how to make a claim

• Check how much redundancy pay you can get

  Find out if you can get redundancy pay, and check what contractual or statutory redundancy payments you'll get

• Challenging what the CMS says you should get

  Find out how to ask the CMS for a review or a variation, for example if your circumstances have changed

• Mortgages and secured loans

  Information about mortgages and secured loans, including Islamic mortgages. Also covers credit brokers and the charges made for their services.