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• An insurer approaches you to settle a claim

  What to think about before taking up an offer to settle a claim directly from another insurer

• Get help if you're being evicted

  Check what help you can get if you’re given a ‘section 21’ or ‘section 8’ eviction notice. Check if you can get money to help you find somewhere to live

• What to do if you've been sanctioned while on Universal Credit

  Check what you can do if you've been sanctioned on Universal Credit. Check how to challenge an unfair sanction and what you can do to avoid future issues

• Complaining about a vet

  What to do if you have a complaint against your vet for negligence or misconduct

• Reporting to Trading Standards

  Report a trader who has broken the law by contacting the Citizens Advice consumer service or Advice Direct Scotland.

• Taking your PPI complaint further

  What to do if you can’t complain to your PPI company or you’re not happy with their decision

• Check if you've experienced discrimination

  If you’ve been treated unfairly or harassed, you can find out how to check if you’ve been discriminated against under the Equality Act 2010

• Check if you're an agency worker

  You’re an agency worker if you have a contract with an agency but you’re sent to work temporarily for another organisation

• Co-op Energy customer service

  Customer service contact details and scores for Co-op Energy. Find out how well Co-op Energy customer service performs and how to contact them

• ScottishPower customer service

  Customer service contact details and scores for ScottishPower. Find out how well ScottishPower customer service performs and how to contact them