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  • Contact the consumer service

    Contacting Citizens Advice consumer service by phone or on-line if you need further help with a consumer problem

  • Arranging a funeral

    How funerals are arranged, what services you can expect to get from a funeral director and how to get help with paying

  • Your right to a fair trial

    Explains how the right to a fair trial is protected by article 6 of the Human Rights Act 1998 and the types of criminal and civil hearings or proceedings that are covered by the article

  • After you get refugee status

    Finding new housing and applying for benefits after you get refugee status

  • When to appeal a parking ticket

    When you should appeal a parking ticket in England and Wales – including if the signs were unclear or you were parked correctly

  • Complaining about your water company

    The complaints process for complaining about your water bill or supply, or the standard of service you have received from your water company in the first instance and what to do if you are not happy with what the water company has said

  • Check your rights as an agency worker

    Find out what rights you have and what extra rights you get after 12 weeks in the same job with the same organisation

  • Check the rules after you go bankrupt

    Find out the rules and restrictions when you're bankrupt. While you're bankrupt there's certain rules you need to follow, these are known as 'restrictions