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  • Check if you're working more than the 48-hour limit

    Check if you're working more than the legal limit of 48 hours a week. Find out what you can do if your employer is asking you to work over the limit

  • Paying your water bills if you're renting

    Payment issues and problems you may have as a tenant with your water bill and what you can do

  • Arranging a funeral

    How funerals are arranged, what services you can expect to get from a funeral director and how to get help with paying

  • Making a small claim

    Find out what to do before you start a small claim, how to start one and what it involves

  • Your right to a fair trial

    Explains how the right to a fair trial is protected by article 6 of the Human Rights Act 1998 and the types of criminal and civil hearings or proceedings that are covered by the article

  • When to appeal a parking ticket

    When you should appeal a parking ticket in England and Wales – including if the signs were unclear or you were parked correctly

  • After you get refugee status

    Finding new housing and applying for benefits after you get refugee status

  • Complaining about your water company

    The complaints process for complaining about your water bill or supply, or the standard of service you have received from your water company in the first instance and what to do if you are not happy with what the water company has said