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• Rent and mortgage arrears - administration orders

  Lists the types of debts which can be included in an administration order, those that can't (and what to do about them), the limit on the amount of debt and whether to include joint debts

• Complain about mis-sold PPI

  How to get your money back if you were mis-sold PPI. You can usually complain to your PPI company if they broke the rules when you bought

• Getting evidence to support your PIP claim

  How to keep a diary and get supporting evidence from health professionals to help your Personal Independence Payment (PIP) claim

• Complaining about the public sector equality duty

  How to use the public sector equality duty to challenge policies or decisions of a public authority which you think discriminate or put you at a disadvantage

• Choosing a personal pension

  Find out about who provides personal pensions and things to look out for when choosing one

• Creditors still contacting you - debt relief orders

  Explains what to do if you are being chased for a debt covered by your debt relief order and the situations in which creditors are still allowed to contact you while the order is in place

• If you were misled or pressured into buying something you didn’t want

  You have the legal right to a refund if you feel you were unfairly pressured or misled into buying a product or service

• If your job offer is withdrawn

  Check if you can get money if you’re offered a job and then the offer is withdrawn

• Complaining about an event

  Find out when you can complain if an event wasn't what you expected or were refused admission

• Paying for sewerage

  What you are paying for when you pay public sewerage charges including water drainage, surface water drainage, highway drainage and land drainage