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• Stopping bailiffs at your door

  Check how to stop bailiffs coming into your home and what to do if they break the rules

• Getting travel insurance

  What you need to think about before you take out a travel insurance policy

• Vehicle insurance – making a claim if you’re in an accident

  What to do if your car is in an accident and you want to make a claim on your motor insurance

• Get airline compensation for lost or delayed luggage

  What to do if an airline loses your luggage, or it’s delayed - claiming on your travel insurance and getting compensation from the airline

• Staying in the UK as the parent of a child who lives here

  Check if you can apply for a parent visa, including the rules about your income

• Offering to let someone from Ukraine stay with you

  Check if you or your family members can apply to the ‘Homes for Ukraine’ scheme and what it will mean if you do

• Paying back a Housing Benefit overpayment

  Find out the different ways you can pay back a Housing Benefit overpayment, and what to do if you can’t afford to pay anything at all

• If there’s a problem with your heat network

  Check who to contact and how to complain to your heat network supplier. Check when to complain to the Energy Ombudsman, and where to get more help

• Claim compensation if your flight's delayed or cancelled

  When you’re due help or compensation for a delayed or cancelled flight, how much you’ll get and how to claim

• Getting paid when you leave a job

  Check if your final pay when you leave a job is right and what steps to take if it isn't