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• Challenging a DLA decision - the tribunal hearing

  If you challenge a DLA decision you may be asked to go to a tribunal hearing. Get guidance on how to prepare for a DLA tribunal hearing.

• Get help with scams

  Find out how to contact our Scams Action service for advice about online scams

• If HMRC says you’ve had a tax credits overpayment

  How to check if HMRC are right about the tax credits overpayment and what to do next

• If you're not offered housing after a homeless application

  Check how you can find somewhere to live and stay tonight, for example a night shelter or hostel. Check your options for finding long-term accommodation

• Dealing with disciplinary action at work

  Find out what to do if your employer takes disciplinary action against you

• Payday loans

  How payday loans work, including continuous payment authority, stopping payments, extending the loan and alternatives to payday loans

• Credit Union loans

  Information about credit unions, how credit union loans work and how to find a local provider

• Credit rating - impact of debt management plan

  Explains how having a debt management plan may affect your credit rating