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• Charging orders

  Information about what you can do if a creditor applies for a charging order against your property

• Dealing with the financial affairs of someone who has died

  Information on the role of the executor or administrator in dealing with the estate of a deceased person

• Making a small claim

  Find out what to do before you start a small claim, how to start one and what it involves

• If you’ve been told your energy supply will be disconnected

  What should happen before you're disconnected, circumstances in which you shouldn't be disconnected, the disconnection process, where to get more advice and support

• Stopping bailiffs at your door

  Check how to stop bailiffs coming into your home and what to do if they break the rules

• Get airline compensation for lost or delayed luggage

  What to do if an airline loses your luggage, or it’s delayed - claiming on your travel insurance and getting compensation from the airline

• Choosing your energy tariff

  Choosing the right energy tariff for your needs, including special tariffs for different energy meters and systems

• Getting travel insurance

  What you need to think about before you take out a travel insurance policy