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647 results found for consumer rights act 2015
Action your creditor can take
Overview and content list for action your creditor can take. Find out what action your creditor can take, including what to do If you're being taken to court
WaterSure scheme – help with paying water bills
Watersure is a scheme to help save money with your water bill, if you get certain benefits and you have three or more children under 19 or someone in your house has a medical condition that means more water gets used
Claiming compensation from water companies
How to claim compensation from a water company. Read this to find out more about the standards water companies must stick to and when you can claim
Dispute a mobile, phone, internet or TV bill
Challenge a bill if you’ve been charged too much for your phone, internet or TV. Your provider might have got your bill wrong or your bill could be high because of fraud
Check your personal alarm will work after the landline switch off
Check how the switch to digital landlines might affect your telecare and other alarms. Check what to do to avoid problems when you switch
Who is responsible for repairing drains and sewers
The difference between drains, lateral drains and sewers and who is responsible for repairing them, and asking a water company to adopt a private or unadopted sewer
Getting married
Information on who can get married, where marriages can take place, civil and religious services, marriages by proxy, bigamous marriages, polygamous marriages, forced marriages and second marriages
Taking action about discrimination
Overview and content list for taking action about discrimination. Get help understanding what you can do about discrimination and how to take legal action
You are taken to court for rent arrears
Information about the procedure a landlord must follow in order to take a tenant to court for rent arrears, special rules for social housing landlords, notice periods, what happens and a court hearing and the type of orders a judge can make
Parental bereavement pay - what you're entitled to and how to get it
Find out if you're entitled to parental bereavement pay, and how to arrange it with your employer