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• Letter to cancel a contract that's been breached

  Use this letter to cancel a contract if an essential part of it has not been fulfilled

• Universal Credit

  Find out if you're eligible for Universal Credit if you're on a low income, make an application and get advice on any problems you have

• The costs and charges of credit cards

  Information about interest and other charges, which may be incurred when using your credit card, including charges when buying things abroad, or for missed payments

• Preparing for your employment tribunal hearing

  Find out what you can do to prepare for the hearing, what to do if you need to delay it, who can go with you, what you should have with you

• Challenging a Child Benefit decision - mandatory reconsideration

  Ask HMRC to re-think their decision about your Child Benefit. How and when to ask for mandatory reconsideration

• Letter to complain about faulty goods bought from a company

  Letter to complain about faulty goods and ask for a repair, replacement or refund

• Court turns down application for an administration order

  Tells you what to do if your administration order application is refused

• If you get a ‘section 21’ eviction notice

  Check your section 21 notice is valid, find out what to do if it's not valid and make sure you know what to do before you need to leave your home