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Equality Advisory Support Service discrimination helpline
Equality Advisory Support Service helpline offering advice to people who may have experienced discrimination
Banking
Overview and content list for banking. Read our advice on getting a bank account, complaining about banks, stopping a payment and more
Debt has increased since debt management plan
Explains what to do if your overall debt increases even though a debt management plan is in place, including asking for interest to be frozen, increasing payments and considering alternative debt solutions
Creditors still contacting you - debt management plans
Explains why creditors may still contact you while a debt management plan is in place and what to do if a creditor is harassing you
Letter to cancel a contract that's been breached
Use this letter to cancel a contract if an essential part of it has not been fulfilled
Letter to complain about misdescribed goods bought from a private seller
Use this template letter to complain about something you bought from a private seller
Help with school costs
Find out what help you can get to pay for school lunches, uniforms and transport if you’re on a low income
If your ESA is ending because of the 1-year limit
What you can do if your new style or contribution-based ESA is ending
Check if you have to pay a debt
How to check liability for a debt, including time limits on debts and how to challenge a debt you think you might not be liable
Get housing help if you’re leaving or have left the armed forces
Check what housing help you can get if you’re leaving the armed forces or you’re a veteran. Check which organisations can offer support