Search

• Vehicle insurance if the accident wasn't your fault

  What to do if the accident wasn’t your fault and what you need to think about before your vehicle is repaired

• Your circumstances have changed - debt relief orders

  Explains the types of change in your circumstances that you must report to the Official Receiver and what could happen if you do not report them

• If your Income Support has stopped

  Find out why your Income Support payments have stopped and how to get them started again

• Paying your water bills if you're renting

  Payment issues and problems you may have as a tenant with your water bill and what you can do

• Get help paying for energy efficiency home improvements

  Check if you’re eligible for funding or grants to make your home more energy efficient. Get help with the cost of insulation, boilers or improving your heating

• If you're facing redundancy

  Get help if you’re at risk of redundancy or have been made redundant. Find out how to get the money you are owed and what to do next

• Getting help for your child from your local council

  What support is available for you and your family - including extra help if your child is a ‘child in need

• How a creditor can get information about your finances

  Information on what an order to obtain information is and what happens if a creditor obtains one to force you to reveal your financial situation

• Writing a complaint letter about bailiffs

  Check what to include in a letter complaining about bailiffs, and what you can ask creditors to do to solve your complaint

• Cancelling a gym membership

  When you can cancel your gym membership without paying, what to say to the gym when asking to cancel, where to get more help if the gym's not responding