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• Getting evidence to support your PIP claim

  How to keep a diary and get supporting evidence from health professionals to help your Personal Independence Payment (PIP) claim

• Your energy supplier has gone bust

  What happens if your gas or electricity supplier stops trading, and what you should do next.

• If your mortgage lender takes you to court

  What to do if you get court papers, including how to fill in your defence form and what will happen at court.

• Check your rights if you share accommodation

  Check who needs to pay rent and what happens when someone moves out. Check the difference between joint tenancies and sole tenancies

• If you can't pay your water bill

  What can happen when you owe your water company money and what you can do about it. Check what actions you can take.

• Using your smart meter’s in-home display

  Check how you can use your smart meter’s in-home display (IHD) to help save energy. Check how to get an IHD if you don’t already have one.

• Complaining about the condition of your shared house

  Check what you can do if your landlord doesn’t keep your home in a good condition. Check if you live in a ‘house in multiple occupation’ (HMO).

• If bailiffs say they'll sell your belongings

  Find out how to get your belongings back if bailiffs say they’ll sell them.