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• Home credit (Doorstep loans)

  Information about what home credit is, checking whether a home credit lender is licensed and how to compare home credit loans products

• Choosing a debt management plan provider

  How to find a debt management plan provider, covering whether a debt management company is licenced and belongs to a trade association and checking the contract is correct

• Credit Union loans

  Information about credit unions, how credit union loans work and how to find a local provider

• What to do if your mobile phone is lost or stolen

  Find out what to do if your mobile phone is lost or stolen. You should report it to your network provider, and if it was stolen report it to the police.

• How to report repairs

  Reporting housing repairs to the landlord and what to do if the landlord does not carry out the repairs.

• Report human trafficking

  How to identify and report human trafficking if someone you know is a victim of trafficking

• Reporting child abuse

  If you think someone is abusing a child, you should report it immediately. Find out what to do if you're concerned and how to report child abuse.

• Taking action over credit brokers

  Explains how to get your money back from a credit broker, if they have taken payment from you without your permission