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• Making a settlement agreement with your employer

  Find out how to settle a dispute with your employer without going to a tribunal by using a settlement agreement

• Check how council tax works and if you have to pay

  Check if you have to pay council tax and what to do if you think your tax band is wrong. Check if you have to pay for an empty property

• Moving to another council home or housing association home

  If your council home doesn’t meet your needs, you might be able to move to a different one. Find out more about mutual exchange and tenancy transfer

• Complaining to an ombudsman

  How to use an ombudsman to investigate a complaint about maladministration in public and private sector organisations

• Preparing a schedule of loss for an unfair dismissal claim

  Find out what to put in your schedule of loss and see an example of a schedule of loss for an unfair dismissal claim

• Getting a bank account

  Information on how to get a bank account, types of account available and switching from one bank or building society to another

• Using storage heaters and immersion heaters correctly

  Check how to use electric storage heaters and immersion heaters. Make sure you’re using your heaters correctly

• Making a will

  Information about making a will and how to change or end a will. How to protect your will against being challenged

• If a creditor takes money from your wages

  Information on attachment of earnings orders used to take money from your wages to pay back money owed to creditors

• Getting vehicle insurance

  Types of vehicle insurance and what to think about when choosing a policy