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• Complain to the Energy Ombudsman

  When and how to complain to the Energy Ombudsman when you have a dispute with your energy supplier

• Loans

  Overview and content list for loans. Read information about loans, including payday loans and information about credit brokers

• Disputing paying back a working or child tax credits overpayment

  What to do if your tax credits are overpaid and you disagree about paying the money back

• Letter to complain about faulty goods bought from a company

  Letter to complain about faulty goods and ask for a repair, replacement or refund.

• Letter to complain about faulty goods bought from a company before 1 October 2015

  Letter to complain about faulty goods and ask for a repair, replacement or refund - for things you bought before 1 October 2015.

• Complaining about benefits services

  Complaining about benefits services. You should consider complaining if the people dealing with your benefits claim or issue have handled it badly

• Dispute a mobile, phone, internet or TV bill

  Challenge a bill if you’ve been charged too much for your phone, internet or TV. Your provider might have got your bill wrong or your bill could be high because of fraud

• Check if you can get your money back after a scam

  Find out when you're likely to get a refund following a scam, and how to claim

• Letter to complain about misdescribed goods bought from a private seller

  Use this template letter to complain about something you bought from a private seller.

• Complain about PPI commission

  Find out when you can get money back on your PPI if it wasn’t mis-sold