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If there’s a problem with your heat network
Check who to contact and how to complain to your heat network supplier. Check when to complain to the Energy Ombudsman, and where to get more help
Getting sick pay when you're pregnant
Check how getting sick pay could affect your maternity pay. If you’re off sick while you’re pregnant, it can affect how much money you get
Check if you can get special measures in court
Find out if you can get extra help giving evidence in court including getting help if you're worried about seeing the defendant
Complaining about a vet
What to do if you have a complaint against your vet for negligence or misconduct
Cancelling an insurance policy
Your right to cancel an insurance policy you have just bought or if your circumstances have changed
If the car you bought is still on hire purchase
Your rights and options if you find out the car you bought is still subject to a hire purchase or conditional sale agreement
Moving home – dealing with your energy supply
What to tell your current supplier before you move, how to set up a new supply at your new property, where to get more help
If you’re struggling to pay your phone, internet or TV bill
Check what help providers can give you if you can’t afford to pay your bill - like offering a payment plan or switching you to a social tariff contract