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• Reporting changes that affect your PIP

  Changes you need to report that might affect your Personal Independence Payment (PIP) claim and how to report them

• How to appeal against a Universal Credit decision at a tribunal

  How to appeal against a Universal Credit decision at an independent tribunal, including how to fill in the form and what to do if you've missed the deadline

• Check if you’re allowed an extra bedroom for Housing Benefit

  Find out if you can get Housing Benefit for another room in your council home because you have a disability or someone is away from home

• Check what an IVA is

  Find out how an individual voluntary arrangement (IVA) works and the type of debts you can include

• Appealing a Child Benefit decision at tribunal

  Find out if you can appeal your Child Benefit mandatory reconsideration decision. Check when and how to appeal

• How to claim Housing Benefit

  How to claim Housing Benefit, including if you can backdate your claim. How to claim a Discretionary Housing Payment too

• Information your debt management plan provider must give you

  Explains what to do if a debt management plan provider has not given you all the information you are entitled to when choosing or signing up for a debt management plan

• Paying for water without a meter

  How you are charged for your water if you don’t have a water meter and what to do if you have a query about your charge

• Complaining about a vet

  What to do if you have a complaint against your vet for negligence or misconduct

• What to do if you've been sanctioned while on Universal Credit

  Check what you can do if you've been sanctioned on Universal Credit. Check how to challenge an unfair sanction and what you can do to avoid future issues