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• Letter to complain to a trader about poor quality work agreed before 1 October 2015

  Letter to ask a contractor to fix a problem with building work, decorating or home improvements - if you gave the go-ahead before 1 October 2015

• Check you've got the right amount of holiday pay

  Find out what holiday pay you should get and what to do if your employer doesn't pay you the right amount

• Claiming DLA for a terminally ill child

  There’s a quicker application process for parents of children who have been diagnosed with a terminal illness and aren’t expected to live more than 6 months

• Check what it might cost to make an employment tribunal claim

  Find out what costs you can get if you win, how to reduce your chances of being asked to pay costs if you lose, how to ask for a costs or preparation time order

• Letter to complain to an energy supplier

  Use this template letter to complain to your energy supplier - fill it in, download it and send it to your supplier

• Applying for pre-settled and settled status

  Find out how to apply to the EU Settlement Scheme for settled or pre-settled status to stay in the UK after Brexit. Get help with your application. What to do if you’re having problems finishing your application.

• Getting a job or pay rise while on Universal Credit

  Find out what to do if you get a job or pay rise, when you can refuse a job offer and how a job or increased pay will affect your Universal Credit payment

• How to apply for an IVA

  Find out how to apply for an individual voluntary arrangement (IVA). Before you start, make sure an IVA is the right debt solution for you