Search

• Problems with delivery

  Template letters for consumers if you have problems with delivery. Use our template letters to write if you're having a problem with a delivery service

• Complaints about your water supply

  Overview and content list for complaints about water supply. Read advice about claiming compensation from water companies and making a complaint to the company

• Action your creditor can take

  Overview and content list for action your creditor can take. Find out what action your creditor can take, including what to do If you're being taken to court

• Problems with benefits

  Overview and content list for problems with benefits. Visit our website for help and advice on problems with benefits

• Benefits - introduction

  An overview and content list for introduction to benefits. Find out more about benefits and what benefits you could be entitled

• Support for mortgage interest (SMI)

  Find out if you can get SMI, how to apply and how other changes in your life will affect your SMI payments

• Problems with your energy bill

  Information about problems with your energy bills. Check if you're responsible for paying, if you haven't had an accurate bill and if the price increased

• Before you claim Pension Credit

  Overview and content list for before you claim pension credit. Get information and check if you can get pension credit and how to claim