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• You can't afford to top up your prepayment meter

  Ways you can make your prepayment meter more affordable, and how to get gas or electricity urgently if you've run out of credit

• Your options if your employer offers you another job

  Know when you can refuse an alternative job and take your redundancy pay instead. Make the most of your right to try out an alternative job for up to 4 weeks

• If you’re having problems with your smart meter

  Check what to do if you think your smart meter isn't working properly or your energy supplier isn't getting your readings

• Check your employer has followed the right redundancy process

  Check if your employer followed their procedures and consulted you properly

• Telling delivery companies about your delivery or collection needs

  Check how you can set your accessibility needs for parcels delivered to your home, locker, shop or collection point

• Insurance

  Insurance Insurance claims Problems with insurance policies Types of insurance Cancelling an insurance policy

• Scams

  Overview and content list for scams. Get help checking if you've been scammed, what to do if you've been scammed and how you can report

• Event tickets

  Event tickets Buying event tickets safely online Complaining about an event Getting a refund on an event ticket Illegal ticketing websites

• Sewerage

  Overview and content list for sewerage. Read our advice about paying for sewerage and who is responsible for repairing drains and sewers

• Home improvements

  Information about home improvements. Read our advice before you get work done on your home, problems with building work and cancelling planned work