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• Pawnbrokers

  Information about what a pawnbroker is and what happens if you are unable to repay your loan, lose your ticket or do not collect the goods

• You've given a witness statement to the police

  What happens when you give a witness statement to police including information on withdrawing or changing your statement

• Check what kinds of behaviour are child abuse

  What is meant by the term 'child abuse'. There is no clear legal definition of ‘child abuse’ but there are laws to protect children from harm. Find out more

• Student housing - standards in halls

  Explains the codes of standards that universities must follow, when providing halls of residence for students. Covers repairs and maintenance, fire, electrical and gas safety, security, managing tenancy/licence agreements and how to make a complaint

• If you didn’t agree to switch energy supplier

  What you should do if you're switched without your permission, what your rights are and where to get extra help

• Check if a room counts as an extra bedroom for Housing Benefit

  Find out how the council decide if you have a spare room in your council home, and when they can reduce your Housing Benefit - sometimes called the ‘bedroom tax

• Stop being chased for a parking ticket

  How to stop being chased to pay a parking ticket in England and Wales – including if you've already paid or are appealing your ticket

• Switching if you owe your energy supplier money

  Check if you can switch energy suppliers if you owe your current gas or electricity supplier money and what you can do if your supplier won't let you switch

• Paying off a credit agreement early

  Find out if your credit agreement is covered by the Consumer Credit Act 1974 and how to pay it off early

• Getting your ESA decision after an assessment

  Getting your ESA decision after an assessment from the DWP. Find out more about what happens after your work capability assessment