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  • Before you claim JSA

    Information for before you claim JSA. Read our advice to check if you can get 'new style' JSA and how you can claim. Find out more

  • Problems with ESA

    Help and information about problems with ESA. Read advice if you're having problems with your ESA, including if its been stopped or how to appeal the decision

  • Blue Badge scheme

    Information about the Blue Badge scheme. Get help applying for a blue badge, using your badge and what to do if you have been refused a blue badge

  • DLA appeals

    Information about DLA appeals. Get advice about appealing DLA, mandatory reconsideration, appealing against the decision and the tribunal hearing

  • Tax credit overpayments

    Tax credit overpayments If HMRC says you’ve had a tax credits overpayment Paying back a working or child tax credits overpayment Disputing paying back a working or child tax credits overpayment

  • Before you claim Pension Credit

    Overview and content list for before you claim pension credit. Get information and check if you can get pension credit and how to claim

  • Asking for adjustments to help with your disability

    Find out what disability changes your landlord has to make and how to ask for them

  • Challenge a tax credits decision

    Challenge a tax credits decision Appealing a tax credits decision at a tribunal Challenging a working or child tax credits decision - mandatory reconsideration