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• Paying council tax if you’re a student

  Check if you have to pay council tax as a student. Check what the rules are if you're taking time off from your course

• Get airline compensation for lost or delayed luggage

  What to do if an airline loses your luggage, or it’s delayed - claiming on your travel insurance and getting compensation from the airline

• Complaining about the condition of your shared house

  Check what you can do if your landlord doesn’t keep your home in a good condition. Check if you live in a ‘house in multiple occupation’ (HMO

• Getting paid less than minimum wage or living wage

  Check if you're entitled to the minimum wage or living wage, make sure you're getting it, and what to do if you're

• Check your housing status if you rent from a private landlord

  Check what type of tenancy or other housing status you have if you rent from a private landlord. The rules depend on the date your tenancy started

• Letter to complain to the council if your landlord hasn’t done repairs

  Letter from a private rented tenant to the local authority about the landlord's failure to make repairs

• Q1: listing your conditions, medications and treatments

  Help to fill in Q1: listing your conditions, medications and treatments for PIP. Find out what this means and get advice on how to complete the question.

• If you didn’t agree to switch energy supplier

  What you should do if you're switched without your permission, what your rights are and where to get extra help

• Water shortages - restrictions to your supply

  When your water company can impose temporary hosepipe bans and drought orders during water shortages, for how long, and what your rights are when this happens

• Check if you’ve experienced a hate crime or hate incident

  Check what a hate crime or hate incident is, and how to know if what you’ve experienced counts as a hate crime or hate incident