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Check how much Housing Benefit you can get
Find out how much housing benefit you can get. You might be able to get all your rent paid or just some of it depending on your circumstances
Cancelling a phone, TV, internet or mobile contract
Check your rights if you want to cancel a phone, tv, internet or mobile contract. Find out when you can cancel without having to pay a fee
Applying for Council Tax Reduction
Check how to apply to the council for Council Tax Reduction. Check if you can backdate the reduction, and how to challenge a decision
Q13: going out
Help to fill in Q13: going out for PIP. Find out what this means and get advice on how to complete the question for your claim
Check how to make a formal complaint about discrimination
Check what to say in your formal complaint to show that discrimination happened. You can also find out what to do if you’re not happy with the response you get
Solve an ongoing consumer problem with a business seller
The steps you can take if you’ve approached a seller about a problem with a product or service and you’re not getting anywhere, including alternative dispute resolution (ADR
If you think your ESA decision is wrong - mandatory reconsideration
How to challenge a decision about your ESA, what is mandatory reconsideration, what to put in your letter, what to do if you miss the deadline, how to appeal
If your Universal Credit is reduced or stopped
Find out why your Universal Credit payment might be reduced or stopped, and advice on what you can do about it. You'll be notified if your payment changes
Check what you can do about harassment
Check if the harassment is discrimination under the Equality Act 2010, and if you can take legal action about
Getting your tenancy deposit back if you rent privately
Find out how to get your deposit back from your landlord when your tenancy ends and whether your landlord can keep your money to pay for damage or breakages