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• Complaining about a vet

  What to do if you have a complaint against your vet for negligence or misconduct

• Make an offer to non-priority creditors - letter

  Letter for when you have some money available to offer your non-priority creditors

• Letter to complain to a trader about poor quality work agreed before 1 October 2015

  Letter to ask a contractor to fix a problem with building work, decorating or home improvements - if you gave the go-ahead before 1 October 2015

• Help with filling in the DLA form for your child

  Filling in the DLA form can be difficult for a parent - read our advice on how to fill in the DLA claim form

• Creditors are still contacting you - administration orders

  Explains why creditors may still contact you while an administration order is in place and what to do if a creditor is harassing you

• Struggling to pay your debt management plan

  Tells you what to do if circumstances mean you are struggling to pay the debt management plan, emphasising the need to contact the provider and not ignore the problem

• Compare energy suppliers' customer service

  Don’t switch before you compare customer services. Large energy companies ranked by number of complaints, wait times and commitments. Check your supplier

• Find the user guide for your smart meter's in-home display

  Find the user guide for your smart meter's in-home display (IHD). Check by the number of buttons or by manufacturer