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• Complaining to an ombudsman

  How to use an ombudsman to investigate a complaint about maladministration in public and private sector organisations.

• Check what you can get from an employment tribunal

  Find out what you can get from an employment tribunal if you win. Before you make a claim, it's worth calculating how much compensation you're likely to get.

• If your circumstances change during your IVA

  Find out what to do if your circumstances change during your IVA, like your income goes up.

• Check the time limits for taking legal action about discrimination

  Information about acting within time limits, if you want to take legal action about discrimination and how to work out how the time limit applies to your case.

• Cold called by a debt management plan provider

  How to complain if you are cold-called by a debt management company - uninvited contact by phone, text, email or in person at your door.

• Complaining about the Child Maintenance Service

  Find out what you can do if you want to make a complaint about the way the CMS has dealt with you

• How are your human rights protected by the courts?

  Explains how courts must protect human rights when applying the law and which laws the courts must apply, even if they breach the Human Rights Act 1998.

• Extra money and help if you get Universal Credit

  Find out about extra money and help you can get because you receive Universal Credit. You can also check what other benefits and support you can apply for.

• Check if your energy meter isn't working properly

  How to check if the meter's faulty, getting your supplier to test the meter, how the meter is tested, what the supplier should do if your meter is faulty.

• What your landlord can charge you for energy

  How much your landlord can charge you for energy, how to check they're charging the right amount, what to do if they charge you too much.